Your financial institution's best defense against fraud and loss begin with the frontline.

This training session will teach your tellers about the many legal aspects and compliance issues of Reg CC, BSA, and checks. This webinar also serves as the annual training requirement for Reg CC and BSA!

If you've been waiting for a technical program about compliance for your tellers, this session is for you. Tellers will learn how to make a decision to place a hold, and then how to fill out the paperwork. We'll also look at common and easily-avoided CTR errors, plus how to spot money laundering techniques that customers may use.

Covered Topics Include:

• Overview of endorsements and negotiable instruments
• Postdated checks, stale dated checks, and stop payment orders
• Customer responsibilities to read statement
• Negligence of the consumer in handling checks
• Regulation CC definitions
• Regulation CC case-by-case holds
• Regulation CC exception holds
• Looking at the customer and the check, and determining when to hold funds
• Common errors on CTRs
• Red flags for money laundering
• Communication with BSA officer when things happen at the frontline

Who Should Attend:

Tellers, Head Tellers, Branch Managers, Deposit Operations, CTR Administrators, Training and Compliance.

The Presenter
Deborah Crawford is the President of gettechnical inc. She specializes in compliance and regulations for the deposit side of financial institutions. Her 20+ year career in banking and training began at Hibernia National Bank. She has been a seminar leader for many state associations and credit union groups across the nation. She has Bachelors and Masters degrees from Louisiana State University.