Technology is changing at lightning speed and cyber criminals have made bank robberies seem almost prehistoric. A bank robber no longer has to be inside your financial institution. Hacking, phishing, spear phishing, spamming, malware and DDoS attacks abound and they can all take place from the comfort of a criminal's home or office!

In 2011, the Internet Crime Council reported that for the third year in a row, it has received over 300,000 cyber crime complaints and reports that the adjusted dollar loss of complaints is over 485 million dollars. These numbers are staggering and you should ensure you do not become part of these growing statistics!

Be prepared and be proactive! Don't be a statistic!

Attend this webinar and you will walk away with the latest information on:

• The latest trends in cyber crime
• Cyber crime statistics
• Best practices to help protect your financial institution
• Information on the CAPP exercise conducted by the Financial Services Information Sharing and Analysis Center

Who Should Attend

Don't miss this intriguing and information-packed webinar! This session is beneficial for those that work in an operations, compliance, risk, customer service and management role.

The Presenter

Laurie Appelbaum is a highly-focused and goal-oriented leader who is extremely energetic and outgoing. Possessing over 15 years of training, management, strategic planning, communications and conference development experience, she is a creative motivator with exceptional business acumen.

Laurie has a unique ability to recognize an organization's needs, helping them to strategize, brainstorm and identify business opportunities. She will implement unique and on-target marketing, communications and advocacy programs to help ensure a positive return on your bottom line.

She possess a deep understanding of customer service, leadership, ACH Rules and Regulations, Fraud, Regulation E, and other payment-industry-related topics.

She obtained her Accredited ACH Professional (AAP) designation in 2002.