This webinar is beneficial for all bank personnel and attorneys representing banks as it will provide an insight to understanding the relationship between a customer and the bank; the impact of that relationship; the duties of each party to the contract; and the guideline as to what to do if there is a safe deposit box loss as the result of a criminal event or a catastrophic event.

Understanding the relationship, the duties of each party to the relationship, and the risk management in the event something unexpected occurs, is vital for anyone associated with a bank including their branch personnel, lawyers, auditors, and officers.What You'll Learn:The Contract

• A Bailment?
  
• Landlord/Tenant or Lessor/Lessee?
  
• Legal Liability to Customers
  
• Allowable Items in Safe Deposit Box - Practical Controls
  
• Insurance
  
• The Banks Insurance
  
• The Customer's Insurance
  
• Break-Open Procedures
  
• What Circumstances?
  
• Procedures to Follow

Loss Prevention

• Security
  
• Alarm System
  
• Vault
  
• Education and Training

Risk Management, Investigation, Claim Resolution

• Perils That Cause Safe Deposit Losses
  
• Insurance Coverage and Response
  
• Investigation
  
• Claim and Settlement Process