This webinar provides best practices for accounts that receive government benefits, such as social security and veterans accounts.

By attending, you will learn about the rules accompanying the opening and maintenance of these accounts, ACH issues, death notification, and overdraft issues on these accounts.

We also will examine how to protect your institution from reclamations and fraud. All in all, this webinar is a must for every financial institution in the country.

Covered Topics:

• Social security representative accounts
• Veteran administration accounts
• Overdraft issues and offset on these accounts
• Styling and common mistakes
• Treasury Check and Postal Money Order security features and reclamations
• Government Benefit ACH issues

Who Should Attend

This webinar will benefit new accounts, deposit operations, branch administration, training, operations, compliance and BSA officers.

The Presenter

Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 27 years of combined teaching and banking experience.