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Training For Bankers: Lender, Teller, Mortgage, Securities, and Insurance Training

The Bank Training Center provides training on everything from Lender and Teller training to specifics such as Call Reports, ACH / Wire Transfer, BSA, Cyber Security, Safe Deposit Box, and more! We can even help you earn your Securities license or your Insurance license!

To fulfill your needs, select from either the "This Week's Featured course" or the search box below, or click the appropriate menu bar item above. Enjoy your training!
This Week's Featured Banking Training Courses
Safe Deposit Box "Danger Zones" - Disaster Recovery Program
Webcast/Audio Conference - 4/26/2018

Get a realistic and well-organized method of reviewing and auditing your procedures before a catastrophe occurs.
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Controlling the Risks of Power of Attorney Documents
Webcast/Audio Conference - 5/1/2018

Learn best practices to use when dealing with these complex legal documents.
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Unclaimed Property Compliance for Financial Institutions
Webcast/Audio Conference - 4/25/2018

Get an overview of the law and basic tips to better manage and control this important compliance responsibility.
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Opening Deposit Accounts for Nonresident Aliens - Changes on the W-8BEN
Webcast/Audio Conference - 4/30/2018

During this program we will review the W-8BEN and the 1042S reporting in light of new rules. We will also cover CIP and Due Diligence for nonresident alien customers.
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Marketing &Advertising Compliance
Webcast/Audio Conference - 4/12/2018

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

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Reg E Compliance – Five Best Practices for Handling Disputes
Webcast/Audio Conference - 4/11/2018

Will your financial institution experience more debit card fraud investigation in 2016? Learn steps for handling disputes, plus time frames for resolving unauthorized transaction ...

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Living Trust Documents
Webcast/Audio Conference - 5/3/2018

This two hour presentation is designed to provide financial institution personnel with the best practices that can be used in dealing with these complex legal documents.
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10 Critical Issues in Handling Trust Accounts
Webcast/Audio Conference - 5/3/2018

This webinar will cover standard trust-opening procedures and many questions that arise as trusts and account holder situations change.
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Certified Regulatory Vendor Program Manager
Online Training

The Certified Regulatory Vendor Program Manager (CRVPM) course provides you with the regulatory knowledge, methodology, and best practices required to build and manage a compliant 3rd party ...
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Certified Regulatory Vendor Program Manager - Level II, Advanced Course
Online Training

The Certified Regulatory Vendor Program Manager (CRVPM) Level II expands upon existing concepts from the CRVPM Level I course and introduces new concepts and content.
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Legal Issues of Checks
Webcast/Audio Conference - 4/19/2018

Learn about many legal aspects of checks, and the compliance issues of Reg CC and BSA. This webinar will serve as the annual training requirement for both these regulations.
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Flood Insurance Compliance Hot Spots
Webcast/Audio Conference - 4/17/2018

Learn about flood insurance compliance hot spots.
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Underwriting Construction Loans
Webcast/Audio Conference - 5/10/2018

This training event explains key risk elements that must be considered when underwriting construction loans to ensure potential problems are recognized and managed, and that profitable ...
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Payroll Records: What To Keep, What To Toss
Webcast/Audio Conference - 4/18/2018

This audio conference covers the rules for identifying, filing, retaining, protecting, and destroying your important payroll records.
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Internal Investigations Certificate Program
On-Location Seminar - Dates 'Til: 12/11/2018

Our intensive three-day program is designed to provide you with a thorough grounding in internal investigations.
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Dealing with Difficult People
On-Location Seminar - Dates 'Til: 9/28/2018

This training gives you concrete techniques for dealing with difficult people in the workplace and at home.
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Featured Product

What To Do
When A Customer Dies


Ironically when a financial institution finds out that a deposit or loan customer has died, confusion and dread seem to be the normal reaction.

This two-hour webinar will walk you through the complicated process of dealing with a customer's death, both on the deposit and loan side; as well as the unique issues of dong business with the decedent's estate.

Topics of Discussion:
  • What documents are required upon the death of an individual?
  • What actions should the financial institution take on deposit accounts owned by the decedent?
  • How does the financial institution deal with the decedent's estate?
  • What does the financial institution do if there is not an estate?
  • What happens if the decedent had a safe deposit box?
  • How should the financial institution handle "death" as a default on a loan?
  • What does every lender need to know about doing business with the borrower's estate?
  • What steps can a financial institution take to protect its collateral after the borrower has died?
  • How does the financial institution handle issues of guarantors, setoff and insurance once the borrower has died?
  • How does the death of a key person affect the borrowings of Corporations, Partnerships, Limited Liability Companies, Trusts and other legal entities?
... More Details / Purchase

Featured Product

RC-C Loan Codes
For The Call Report


Loan information on the Call Report provides critical credit information for regulators, especially in today's environment. The rules for coding loans reported on schedule RC-C dictate how loans are to be reported on all loan schedules in the Call Report, including the income statement, charge-offs and recoveries, averages, and past dues and non-accruals. 

This training course will help you learn the classification priority for reporting loan information correctly.  Learn when to code the loan based on borrower, when to code based on collateral, and when to code based on purpose.

Covered Topics:
  • How and when to code loans based on borrower, purpose, or collateral
  • What qualifies as real estate collateral
  • When to report a non-farm, non-residential secured loan as owner occupied
... More Details / Purchase

Find Training By Topics
LicensingDesignations/CertificationsProfessional Development
Our Best-Sellers
Bank TrainingLoan And Mortgage TrainingSecurities Licensing

Safe Deposit Box
Safe Deposit Box "Danger Zones" - Disaster Recovery Program

Controlling the Risks of Power of Attorney Documents
Controlling the Risks of Power of Attorney Documents

Unclaimed Property Compliance for Financial Institutions
Unclaimed Property Compliance for Financial Institutions

Opening Deposit Accounts for Nonresident Aliens - Changes on the W-8BEN
Opening Deposit Accounts for Nonresident Aliens - Changes on the W-8BEN

Marketing & Advertising Compliance
Marketing & Advertising Compliance

Reg E Compliance  Five Best Practices for Handling Disputes
Reg E Compliance Five Best Practices for Handling Disputes

Living Trust Documents
Living Trust Documents

10 Critical Issues in Handling Trust Accounts
10 Critical Issues in Handling Trust Accounts

Certified Regulatory Vendor Program Manager
Certified Regulatory Vendor Program Manager

Certified Regulatory Vendor Program Manager - Level II, Advanced Course
Certified Regulatory Vendor Program Manager - Level II, Advanced Course

Legal Issues of Checks
Legal Issues of Checks

Flood Insurance Compliance Hot Spots
Flood Insurance Compliance Hot Spots

Underwriting Construction Loans
Underwriting Construction Loans

Payroll Records: What To Keep, What To Toss
Payroll Records: What To Keep, What To Toss

Internal Investigations Certificate Program
Internal Investigations Certificate Program

Dealing with Difficult People
Dealing with Difficult People

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