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Training For Bankers: Lender, Teller, Mortgage, Securities, and Insurance Training

The Bank Training Center provides training on everything from Lender and Teller training to specifics such as Call Reports, ACH / Wire Transfer, BSA, Cyber Security, Safe Deposit Box, and more! We can even help you earn your Securities license or your Insurance license!

To fulfill your needs, select from either the "This Week's Featured course" or the search box below, or click the appropriate menu bar item above. Enjoy your training!
This Week's Featured Banking Training Courses
W-9, W-8BEN and W-8BEN-E New Updated Forms and Info
Webcast/Audio Conference - 12/20/2017

During this program we will do a line-by-line review of the new forms and the subsequent tax reporting to the IRS.
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Best-Ever Compliance Checklists For Consumer Loans
Webcast/Audio Conference - 1/3/2018

This webinar will introduce bankers to a set of colorful checklists for consumer loans.
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Coaching Tellers to Excellence
Webcast/Audio Conference - 12/21/2017

This webinar is designed to develop alert, capable tellers who can minimize losses, follow explicit instructions and provide quality customer service.
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IRS Information Reporting: Rules and Forms
Webcast/Audio Conference - 12/19/2017

Learn about the many forms financial institutions must report, with an emphasis on when and exactly what to report.

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Onboarding Your New Hire
Webcast/Audio Conference - 12/18/2017

Learn how to excel at new employee onboarding.
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Certified Regulatory Vendor Program Manager
Online Training

The Certified Regulatory Vendor Program Manager (CRVPM) course provides you with the regulatory knowledge, methodology, and best practices required to build and manage a compliant 3rd party ...
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Deposit Compliance Training
Deposit Compliance Training

Deposit Compliance Training
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Writing Business Account Procedures - New CDD Rules
Webcast/Audio Conference - 12/19/2017

Learn from A to Z the best practices for opening business accounts, documenting the authority and changing signers in the new regulatory environment.

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How To Conduct Employee Relations Investigations
Webcast/Audio Conference - 2/27/2018

Most HR professionals have never had formal training in how to conduct investigations; yet, when the time comes to handle an employee issuewho do they call?? HR. Act now to learn the ...
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Loan Processing 101: The Basics
Webcast/Audio Conference

This basic course provides an thorough understanding of mortgage loan processing from both a loan processor and underwriter's point of view.
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Loan Officer Boot Camp
Online Training

The "Loan Officer Boot Camp" training program includes 8 audio mp3s, Workbook, and self-testing quizzes that are jam packed with the tools a great loan officer needs.
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FHA Direct Endorsement - DE Underwriting
Webcast/Audio Conference

Our FHA Direct Endorsement Underwriting provides the training you need to adequately understand and underwrite mortgage loans to FHA standards. Upon completion of this FHA DE Underwriting ...
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Tax Return Analysis Workshop For Mortgage Professionals
Webcast/Audio Conference

Tax Return Analysis is designed to teach students the basics of analyzing personal tax returns. The course begins with a discussion about analyzing personal tax returns to determine a ...
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Quality Control 101 - QC for Conventional Loans (On-Demand)
Webcast/Audio Conference

This course is for any mortgage professional, including mortgage underwriters, loan originators and mortgage processors interested in learning the Quality Control function within mortgage ...
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Featured Product

What To Do
When A Customer Dies


Ironically when a financial institution finds out that a deposit or loan customer has died, confusion and dread seem to be the normal reaction.

This two-hour webinar will walk you through the complicated process of dealing with a customer's death, both on the deposit and loan side; as well as the unique issues of dong business with the decedent's estate.

Topics of Discussion:
  • What documents are required upon the death of an individual?
  • What actions should the financial institution take on deposit accounts owned by the decedent?
  • How does the financial institution deal with the decedent's estate?
  • What does the financial institution do if there is not an estate?
  • What happens if the decedent had a safe deposit box?
  • How should the financial institution handle "death" as a default on a loan?
  • What does every lender need to know about doing business with the borrower's estate?
  • What steps can a financial institution take to protect its collateral after the borrower has died?
  • How does the financial institution handle issues of guarantors, setoff and insurance once the borrower has died?
  • How does the death of a key person affect the borrowings of Corporations, Partnerships, Limited Liability Companies, Trusts and other legal entities?
... More Details / Purchase

Featured Product

RC-C Loan Codes
For The Call Report


Loan information on the Call Report provides critical credit information for regulators, especially in today's environment. The rules for coding loans reported on schedule RC-C dictate how loans are to be reported on all loan schedules in the Call Report, including the income statement, charge-offs and recoveries, averages, and past dues and non-accruals. 

This training course will help you learn the classification priority for reporting loan information correctly.  Learn when to code the loan based on borrower, when to code based on collateral, and when to code based on purpose.

Covered Topics:
  • How and when to code loans based on borrower, purpose, or collateral
  • What qualifies as real estate collateral
  • When to report a non-farm, non-residential secured loan as owner occupied
... More Details / Purchase

Find Training By Topics
LicensingDesignations/CertificationsProfessional Development
Our Best-Sellers
Bank TrainingLoan And Mortgage TrainingSecurities Licensing

W-9, W-8BEN and W-8BEN-E New Updated Forms and Info
W-9, W-8BEN and W-8BEN-E New Updated Forms and Info

Best-Ever Compliance Checklists For Consumer Loans
Best-Ever Compliance Checklists For Consumer Loans

Coaching Tellers to Excellence
Coaching Tellers to Excellence

IRS Information Reporting: Rules and Forms
IRS Information Reporting: Rules and Forms

Onboarding Your New Hire
Onboarding Your New Hire

Certified Regulatory Vendor Program Manager
Certified Regulatory Vendor Program Manager

Deposit Compliance Training
Deposit Compliance Training

Writing Business Account Procedures - New CDD Rules
Writing Business Account Procedures - New CDD Rules

How To Conduct Employee Relations Investigations
How To Conduct Employee Relations Investigations

CSA Certified Senior Advisor
CSA Certified Senior Advisor

Securities License
Securities License

Loan Processing 101: The Basics
Loan Processing 101: The Basics

Loan Officer Boot Camp
Loan Officer Boot Camp

FHA Direct Endorsement - DE Underwriting
FHA Direct Endorsement - DE Underwriting

Tax Return Analysis Workshop For Mortgage Professionals
Tax Return Analysis Workshop For Mortgage Professionals

Quality Control 101 - QC for Conventional Loans  (On-Demand)
Quality Control 101 - QC for Conventional Loans (On-Demand)

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