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Training For Bankers: Lender, Teller, Mortgage, Securities, and Insurance Training

The Bank Training Center provides training on everything from Lender and Teller training to specifics such as Call Reports, ACH / Wire Transfer, BSA, Cyber Security, Safe Deposit Box, and more! We can even help you earn your Securities license or your Insurance license!

To fulfill your needs, select from either the "This Week's Featured course" or the search box below, or click the appropriate menu bar item above. Enjoy your training!
This Week's Featured Banking Training Courses
Cyber Security And FFIEC Regulatory Expectations
Webcast/Audio Conference - 7/23/2018

Learn how to effectively enhance your institution-wide Information Security Program to address cyber security preparedness

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Banker′s Responsbility Under FCRA
Webcast/Audio Conference - 8/15/2018

These Rules and Regulations have been updated and now appear in your FCRA Exam.
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W-9, W-8BEN and W-8BEN-E New Updated Forms and Info
Webcast/Audio Conference - 8/16/2018

During this program we will do a line-by-line review of the new forms and the subsequent tax reporting to the IRS.
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Call Report for Banks - Recent Changes, Highlights, and Pitfalls
Webcast/Audio Conference - 8/17/2018

The webinar will cover the latest revisions and recently approved changes to the call report, as well as updates due to revisions in accounting standards.
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Business Accounts: CIP and Beneficial Ownership
Webcast/Audio Conference - 8/9/2018

This program will focus on building the process from different types of entities to different types of risk.
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Certified Regulatory Vendor Program Manager
Online Training

The Certified Regulatory Vendor Program Manager (CRVPM) course provides you with the regulatory knowledge, methodology, and best practices required to build and manage a compliant 3rd party ...
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What To Do When Applicants Or Employees Have A Criminal History
Webcast/Audio Conference - 10/2/2018

This audio conference focuses on some of the most-common background check challenges many hiring managers face.
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How To Avoid Wrongful Termination Claims
Webcast/Audio Conference - 8/22/2018

In this program, you wil learn the different types of wrongful termination claims available to an employee, identify the hot issue buttons for these claims, and lean how to avoid them. ...
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Cyber Security Training Courses
Cyber Security Training Courses

Cyber Security Training Courses
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A Business Development Officer′s Guide To Selling Non-Traditional Financial Products
Webcast/Audio Conference

This is a detailed discussion on how to recognize prospects and either sell or refer to your internal expert or correspondent bank/credit union partner.
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Coaching Tellers to Excellence
Webcast/Audio Conference - 8/7/2018

This program will help you see how you can put coaching techniques into your leadership skills and get positive and meaningful results.
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Qualified Financial Advisor (QFA)
Online Training

Master the fundamentals of providing comprehensive financial planning advice to individuals and families.

The Qualified Financial Advisor (QFA) designation is highly-regarded for ...
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Quality Control 101 - QC for Conventional Loans (On-Demand)
Webcast/Audio Conference

This course is for any mortgage professional, including mortgage underwriters, loan originators and mortgage processors interested in learning the Quality Control function within mortgage ...
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Loan Officer Boot Camp
Online Training

The "Loan Officer Boot Camp" training program includes 8 audio mp3s, Workbook, and self-testing quizzes that are jam packed with the tools a great loan officer needs.
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Need training or resources in other areas? Try our other Training Center sites:

HR, Acct., Banking, Insurance, Fin. Svcs., Real Estate, Mortgage, HealthCare, Safety, Sales

Featured Product

What To Do
When A Customer Dies


Ironically when a financial institution finds out that a deposit or loan customer has died, confusion and dread seem to be the normal reaction.

This two-hour webinar will walk you through the complicated process of dealing with a customer's death, both on the deposit and loan side; as well as the unique issues of dong business with the decedent's estate.

Topics of Discussion:
  • What documents are required upon the death of an individual?
  • What actions should the financial institution take on deposit accounts owned by the decedent?
  • How does the financial institution deal with the decedent's estate?
  • What does the financial institution do if there is not an estate?
  • What happens if the decedent had a safe deposit box?
  • How should the financial institution handle "death" as a default on a loan?
  • What does every lender need to know about doing business with the borrower's estate?
  • What steps can a financial institution take to protect its collateral after the borrower has died?
  • How does the financial institution handle issues of guarantors, setoff and insurance once the borrower has died?
  • How does the death of a key person affect the borrowings of Corporations, Partnerships, Limited Liability Companies, Trusts and other legal entities?
... More Details / Purchase

Featured Product

RC-C Loan Codes
For The Call Report


Loan information on the Call Report provides critical credit information for regulators, especially in today's environment. The rules for coding loans reported on schedule RC-C dictate how loans are to be reported on all loan schedules in the Call Report, including the income statement, charge-offs and recoveries, averages, and past dues and non-accruals. 

This training course will help you learn the classification priority for reporting loan information correctly.  Learn when to code the loan based on borrower, when to code based on collateral, and when to code based on purpose.

Covered Topics:
  • How and when to code loans based on borrower, purpose, or collateral
  • What qualifies as real estate collateral
  • When to report a non-farm, non-residential secured loan as owner occupied
... More Details / Purchase

Find Training By Topics
LicensingDesignations/CertificationsProfessional Development
Our Best-Sellers
Bank TrainingLoan And Mortgage TrainingSecurities Licensing

Cyber Security And FFIEC Regulatory Expectations
Cyber Security And FFIEC Regulatory Expectations

Banker′s Responsbility Under FCRA
Banker′s Responsbility Under FCRA

W-9, W-8BEN and W-8BEN-E New Updated Forms and Info
W-9, W-8BEN and W-8BEN-E New Updated Forms and Info

Call Report for Banks - Recent Changes, Highlights, and Pitfalls
Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Business Accounts: CIP and Beneficial Ownership
Business Accounts: CIP and Beneficial Ownership

Certified Regulatory Vendor Program Manager
Certified Regulatory Vendor Program Manager

What To Do When Applicants Or Employees Have A Criminal History
What To Do When Applicants Or Employees Have A Criminal History

How To Avoid Wrongful Termination Claims
How To Avoid Wrongful Termination Claims

Cyber Security Training Courses
Cyber Security Training Courses

A Business Development Officer′s Guide To Selling Non-Traditional Financial Products
A Business Development Officer′s Guide To Selling Non-Traditional Financial Products

Coaching Tellers to Excellence
Coaching Tellers to Excellence

Securities License
Securities License

Qualified Financial Advisor (QFA)
Qualified Financial Advisor (QFA)

Insurance License
Insurance License

Quality Control 101 - QC for Conventional Loans  (On-Demand)
Quality Control 101 - QC for Conventional Loans (On-Demand)

Loan Officer Boot Camp
Loan Officer Boot Camp

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