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Training For Bankers: Lender, Teller, Mortgage, Securities, and Insurance Training



The Bank Training Center provides training on everything from Lender and Teller training to specifics such as Call Reports, UDAAP, BSA, Fraud Prevention and more! We can even help you earn your Securities license or your Insurance license!

To fulfill your needs, select from either the "This Week's Featured course" or the search box below, or click the appropriate menu bar item above. Enjoy your training!
This Week's Featured Banking Training Courses
Legal Liabilities When Check Fraud Occurs
Webcast/Audio Conference - 9/25/2014

This session will cover best practices for spotting and stopping fraud losses.
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Sixty (60) Steps for Properly Handling Delinquent and Abandoned Safe Deposit Boxes (2014 Update)
Webcast/Audio Conference - 9/24/2014

Answers to your most frequently asked safe deposit compliance questions.
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Forbearance Agreement Fundamentals
Webcast/Audio Conference - 10/9/2014

Guide your borrower through the default process. Determine which agreement is appropriate and learn key provisions to include in the agreement.
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IRAs: Beyond the Basics - Huge "Rollovers" Rule Change
Webcast/Audio Conference - 10/16/2014

Big changes and clarifications are coming to IRA rollovers effective January 2015.
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Writing an Effective Credit Memorandum
Webcast/Audio Conference - 9/16/2014

The purpose of this course is to teach skills required to write an effective credit memorandum.
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Alert! Financial Crimes Enforcement Network: Proposed Customer Due Diligence Requirements for Financial Institutions
Webcast/Audio Conference - 9/15/2014

The Financial Crimes Enforcement Network (FinCEN) is proposing rules under the Bank Secrecy Act to clarify and strengthen customer due diligence requirements for banks.
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Business Development Strategies for Lenders
Webcast/Audio Conference - 9/25/2014

This webinar teaches the primary skills, thought processes and behaviors necessary to expand relationships and client acquisition.
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Analyzing Tax Returns for Mortgage Decisions
Webcast/Audio Conference - 10/7/2014

This webinar is designed to give mortgage lenders a better grasp of tax returns and their importance in making quality loan decisions.
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How To Integrate Your iPad Into Your Workday
Webcast/Audio Conference - 10/1/2014

The iPad, once maligned as "just a big iPod," has proven itself to be far more than something to tap on when you want to retrieve your email or surf the web without leaving the comfort of ...
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Certified Regulatory Vendor Program Manager
Online Training

The Certified Regulatory Vendor Program Manager (CRVPM) course provides you with the regulatory knowledge, methodology, and best practices required to build and manage a compliant 3rd party ...
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Internal Investigations Certificate Program
On-Location Seminar - Dates 'Til: 10/19/2015

Our intensive three-day program is designed to provide you with a thorough grounding in internal investigations.
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The 8 Keys to Teller Excellence
Webcast/Audio Conference - 10/28/2014

This webinar is designed to develop alert, capable tellers who can minimize losses, follow explicit instructions and provide quality customer service.
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Reporting Your Credit Data, E-OSCAR, METRO2, FCRA/FACTA & CFPB Compliance
Webcast/Audio Conference - 10/15/2014

We will review Federal requirements of the NEW E-OSCAR, and using METRO-2 format when reporting.
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IRAs: The Basics
Webcast/Audio Conference - 10/2/2014

If you want to "jump start" your IRA knowledge base, this two hour webinar is a good place to begin.
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Notary Public
Webcast/Audio Conference - 10/16/2014

This two hour presentation is designed to provide financial institution personnel with the legal and compliance guidance they need to know in order to work with these complex legal ...
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HR, Acct., Banking, Insurance, Fin. Svcs., Real Estate, Mortgage, HealthCare, Safety, Sales

Featured Product

What To Do
When A Customer Dies


Ironically when a financial institution finds out that a deposit or loan customer has died, confusion and dread seem to be the normal reaction.

This two-hour webinar will walk you through the complicated process of dealing with a customer's death, both on the deposit and loan side; as well as the unique issues of dong business with the decedent's estate.

Topics of Discussion:
  • What documents are required upon the death of an individual?
  • What actions should the financial institution take on deposit accounts owned by the decedent?
  • How does the financial institution deal with the decedent's estate?
  • What does the financial institution do if there is not an estate?
  • What happens if the decedent had a safe deposit box?
  • How should the financial institution handle "death" as a default on a loan?
  • What does every lender need to know about doing business with the borrower's estate?
  • What steps can a financial institution take to protect its collateral after the borrower has died?
  • How does the financial institution handle issues of guarantors, setoff and insurance once the borrower has died?
  • How does the death of a key person affect the borrowings of Corporations, Partnerships, Limited Liability Companies, Trusts and other legal entities?
... More Details / Purchase
Featured Product

RC-C Loan Codes
For The Call Report


Loan information on the Call Report provides critical credit information for regulators, especially in today's environment. The rules for coding loans reported on schedule RC-C dictate how loans are to be reported on all loan schedules in the Call Report, including the income statement, charge-offs and recoveries, averages, and past dues and non-accruals. 

This training course will help you learn the classification priority for reporting loan information correctly.  Learn when to code the loan based on borrower, when to code based on collateral, and when to code based on purpose.

Covered Topics:
  • How and when to code loans based on borrower, purpose, or collateral
  • What qualifies as real estate collateral
  • When to report a non-farm, non-residential secured loan as owner occupied
... More Details / Purchase

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BSA Training
Call Report Training
Estate Planning
Mortgage Lending Training Courses
Safe Deposit Box Training
Teller Training
Trusts and Estates Training
UDAAP Training Courses
Vendor Management Training Courses
Featured Books


ABC's of FHA Lending - 2013 Edition
Everything you need to know about FHA! This course teaches you how to originate, process and close FHA loans.

It goes through the forms, calculations, loan amounts, origination tactics, processes, and restrictions to originating a successful FHA loan - and teaches you how to save time weeding out the un-doable deals! Includes case studies, forms, worksheets, checklists, and specific examples to illustrate each calculation.


Other Books:
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Our Best-Sellers

Designations
AIF - Accredited Investment Fiduciary
CAS - Certified Annuity Specialist
Estate Planning Certification
Certified FHA Processor (CFP)
Certified Loan Modification Officer
CFP® - Certified Financial Planner
Certified FHA Specialist (CFS)

Conferences & Events
Bank and Financial Institution Fraud
Bank Internal Audit School
ACT! Software Basics Training Class

Securities Licensing
Series 11: Assistant Representative/Order Processing (Self-Study Textbook)
Series 27/28 – Self-Study Solution
Series 3 Exam / Futures and Options Seminar
Series 7 Live Review Class Package
Series 6 Live Review Class Package
Series 24 Live Review Class Package
Series 65 Live Review Class Package
Series 66 Live Review Class Package

Sales Training
Starting Sales Conversations for Tellers - DVD
The LTC Coach DVD Series
Cracking New Accounts - High Payoff Prospecting
Value Selling In Today's Markets


Feature Items
Legal Liabilities When Check Fraud Occurs
Legal Liabilities When Check Fraud Occurs
Sixty (60) Steps for Properly Handling Delinquent and Abandoned Safe Deposit Boxes (2014 Update)
Sixty (60) Steps for Properly Handling Delinquent and Abandoned Safe Deposit Boxes (2014 Update)
Forbearance Agreement Fundamentals
Forbearance Agreement Fundamentals
IRAs: Beyond the Basics - Huge
IRAs: Beyond the Basics - Huge "Rollovers" Rule Change
Writing an Effective Credit Memorandum
Writing an Effective Credit Memorandum
Alert! Financial Crimes Enforcement Network: Proposed Customer Due Diligence Requirements for Financial Institutions
Alert! Financial Crimes Enforcement Network: Proposed Customer Due Diligence Requirements for Financial Institutions
Business Development Strategies for Lenders
Business Development Strategies for Lenders
Analyzing Tax Returns for Mortgage Decisions
How To Integrate Your iPad Into Your Workday
How To Integrate Your iPad Into Your Workday
Certified Regulatory Vendor Program Manager
Certified Regulatory Vendor Program Manager
Internal Investigations Certificate Program
Internal Investigations Certificate Program
Securities License
Securities License
The 8 Keys to Teller Excellence
The 8 Keys to Teller Excellence
Reporting Your Credit Data, E-OSCAR, METRO2, FCRA/FACTA & CFPB Compliance
Reporting Your Credit Data, E-OSCAR, METRO2, FCRA/FACTA & CFPB Compliance
IRAs: The Basics
IRAs: The Basics
Notary Public
Notary Public