Katie Childers

• Partner, Community Bank Solutions, LLP
  
• An experienced bank operations professional dedicated to improving processes and ensuring that personnel are properly trained
  
• Adept at effectively solving process issues and specializes in helping teams work in a fast-paced environment to meet customer needs and ensure efficient banking operations
  
• Experienced in bank operations, managing operational efficiencies for branches, re-engineering workflow, writing operational procedures and manuals, and developing useful forms
  
• Has worked with teams at all levels and ensures compliance with regulatory guidelines
  
• Proficient with training/cross-training personnel, customer care, operational process analysis, new product development, project management, and branch operations
  
• Member of the Oklahoma Banker’s Association and Community Bankers Association of Oklahoma

Robbie J. Jones

• Partner, Community Bank Solutions, LLP
  
• An accomplished bank operations executive with demonstrated success in improving bank performance, increasing profitability through process improvements, and maintaining competitive advantage
  
• Over 40 years of banking experience in Oklahoma and Georgia from bank charters to mergers and acquisitions
  
• Expertise lies in retail operations and bank administration, efficient facility operations, and cost controls
  
• Proven leader in training and managing team members from diverse backgrounds, while creating synergy among departments to increase proficiencies
  
• Proficient with deposit/loan operations, acquisitions and conversions, strategic planning, call center management, operational process analysis, LEAN transformations, new product development, customer relationship management, and regulatory compliance
  
• Member of the Oklahoma Banker’s Association and Community Bankers Association of Oklahoma

Lorman

Lorman Education Services has provided educational seminars, webinars, and online training for professionals since 1987.

Since then, Lorman training courses kept thousands of professionals in the United States and internationally current on the most pressing topics in a rapidly-changing marketplace of ideas. Like you, we understand the need for concise, accurate information.

That understanding underlies each Lorman course, presenting the latest information on the laws and regulations critical to your organization's successful daily operations. Moreover, each Lorman Education course receives our painstaking attention to be certain both the faculty and participants receive the individual attention necessary to achieve maximum benefit from the materials.

About Lorman Webinars

Lorman Education Services provide both live and on demand webinars, with most offering HRCI and SHRM re-certification credits.

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