About This Course:
Has your financial institution been hit by increased check fraud? Many institutions are suffering losses due to check fraud. A recent study by the Better Business Bureau discusses the significant increase in fake check fraud complaints over the last three years.
This webinar will look help your frontline protect your customer and your financial institution from common scams. We will look at holds and other defenses your institution has available and how to use them.
What You'll Learn:- What are fake checks?
- How do check scams work?
- Who are fake check fraud victims?
- Types of frauds that involve fake checks
- What are some of the check scam red flags?
- How widespread are the scams?
- Can you prevent or avoid check scams?
- What do you do if you identify a check scam?
- Regulation CC Holds
- Checking routing numbers
Who Should Attend:Tellers, Head Tellers, Teller Managers, Deposit Operations, Security, Branch Staff, Training Staff, Compliance, Personal Bankers, Universal Bankers, Financial Service Representatives.