Course Summary:
During this program, we will look at many of the operational and compliance issues that happen in your branches. We will also include some security procedures for your branch staff. Plus receive the Branch Operations Survival Guide!
Course Details:
Designed for deposit operation individuals, this session is also good for branch managers and those who actively support our branches in the field. This program will fulfill annual training requirements for security, Regulation CC, and BSA.
What You'll Learn:- Opening and Closing Procedures for your branch
- Managing cash: tellers, vaults, ATMs, Armored Cards
- Legal issues of checks: Stop payments, Stale dated checks, death and fraud affidavits
- Signature Cards: Set up, disclosures and legal requirements
- Signage for your branches
- Types of fraud to be on the watch for
- Regulation CC: Holds
- BSA red flags and referral process
- Safe Deposit Box Basic Handling
- Handling affidavits for Reg E claims and other customer losses
- Active shooter issues and training
- Currency Transaction Reporting
- Robbery training