What Do Bank Tellers Do?Bank tellers typically deal directly with customers, handling a customer's deposits, withdrawals, transfers, money orders, checking, and other financial transactions.
Teller responsibilities include checking the validity of signatures and amounts on checks, verifying account balances during withdrawals, ordering checks for customers, etc. In many instance, bank tellers also need to know how to explain specific products and services to customers.
What Qualifications Do You Need To Be A Bank Teller?
Unlike working in real estate, insurance, or financial services where a license is required for most jobs, there are not license qualifications to be a bank teller.
That said, you should have a high scholl diploma and possess basic computer and math skills. You'll also almost always have to pass a background check. Additionally, having experience handling cash - or having previous teller experience or training - also can be beneficial.Bank Teller Training CoursesEveryone wants to do the best job possible - and bank tellers are no exception. BankTrainingCenter.com offers a wide array of helpful training courses that will help your tellers through a variety of situations and improve your organization's bank teller productivity.
Start Your Bank Teller Training Today!
Your branch's tellers are the front line of your business and hold the most responsibility for your customer service ratings. Initiate the right bank teller training programs for your branch today, and you'll see a difference in bank teller productivity, efficiency, and morale right away!
Here is just some of what you will learn with our teller training courses: - Customer Service Success Skills
- Product and Service Knowledge
- Communication
- Problem Resolution
- Task Orientation and Time Management
- Persuasive Abilities
- Flexibility
- Work Ethic
- Professionalism
- Confidence
- Leadership
- Common errors on CTRs
- Red flags for money laundering
- When to hold funds
- Communication with a BSA officer
Recommended Teller Training CoursesTo find bank teller training courses, simply select one of the recommended courses below, or choose "Bank Teller" from the "Professional Development" section of the following search box. |
