ACH, ATM, and Debit Card error resolution rules are confusing. For instance, you have Regulation E rules and branded card rules from Visa and MasterCard that don’t always sync up. And while the math behind zero liability is easy, the rest can be very hard to comprehend. We'll provide insight and break down key points in plain English.

What You Will Learn:

• Disclosures (Initial, Change in Terms and Periodic)
• What is an EFT?
• Consumer Liability
• Bank Liability
• Investigation Time Limits
• Resolution Requirements
• Visa and MasterCard Rules
• Common Misconceptions

Who Should Attend?

The frontline, management, compliance officers, auditors and other risk management or other operations personnel

Your Presenter:

David Dickinson's banking career began as a field examiner for the FDIC in 1990. He later became a Loan Officer for a 110-million dollar bank. In 1993, he established Banker's Compliance Consulting. Along with his amazingly talented Team, he has written numerous compliance articles for prestigious banking publications and has developed compliance seminars that Banker's Compliance Consulting produces.

He is an expert in compliance regulations. He is also a motivational speaker and innovative educator. His quick wit and sense of humor transforms the usually tiring topic of compliance into an enjoyable educational experience. David is on the faculty of the Center for Financial Training, the American Bankers Association National Compliance Schools and is a frequent speaker at the ABA's Regulatory Compliance Conference. David is also a trainer for hundreds of webinars and is a Certified Regulatory Compliance Manager (CRCM). The American Bankers Association honored David with their Distinguished Service Award in 2016.