Payroll professionals everywhere are being asked to improve processes while saving money for their organization on those processes.

But simply understanding a process isn't enough anymore. Yes, many day-to-day payroll tasks are becoming more automated, but payroll professionals must be able to measure results within the industry standards to make future improvements.

As such, it is important for you to understand how to develop, analyze, and manage your payroll department based on metrics and benchmarks, then use what you have learned to track progress and make suggestions for improvement.

Simply put, payroll professionals must be able to measure results within the industry standards. And that's where this training session can help you and your team.

Learning Objectives:

This training session helps payroll professionals to better understand how to analyze a process and build standards on how those processes are functioning within their own companies. As such, you will learn the following by attending this audio conference:

• The different types of industry benchmarks
  
• Details on various data collection methods
  
• The difference between process-based and data-based benchmarking
  
• How to determine what processes to measure - and when
  
• Step-by-step process on how to start a benchmarking program for your department
  
• The importance of customer analytics to have a first class organization
  
• Different types of customers to evaluate in your process improvement program
  
• How to determine “Best-In-Class” practices
  
• Review industry metrics and how to leverage them in your organization
  
• Payroll best practices, and how they have evolved