Overdraft Fees: New Impact for Financial Institutions

Webinar: ID# 1000693
About This Course:
Does your financial institution offer overdraft protection products to your customers?  Are these products in compliance with the numerous regulatory requirements?  Can your employees explain the benefits and drawbacks of these products to your customers? 

This session will give participants a thorough understanding of the differences between the various overdraft protection products available, how the regulators view such products, the requirements and restrictions involved with offering various overdraft payment options, the risks and rewards of each, and how recent regulatory actions impact the offering of these products to your customers.


  • Understand the differences between the overdraft loan programs and overdraft payment products
  • Explore the requirements of the various regulatory guidance pertaining to such programs
  • Compare and contrast the risks and benefits of each overdraft protection product offering
  • Learn about the importance of "saying the right thing" when selling the overdraft protection products
  • Determine how your bank can comply with the requirements while keeping overdraft protection products profitable
  • Learn why regulators are asserting that certain bank overdraft payment practices are unfair and deceptive under UDAP

Who Should Attend

This informative session is designed for managers, supervisors, new account personnel and front-line staff who are or might be involved in developing or selling your bank's overdraft protection products.

The Presenter

Terri D. Thomas is Senior VP and Legal Department Director for the Kansas Bankers Association. Prior to this, she was with "Bankers Choice," a financial consulting firm. Before this, Terri was employed in the financial industry for over twenty-three years in various capacities. Most notably, she served for fourteen years as in-house legal counsel and trust officer for Bank of America and its Kansas predecessors. Receiving her Bachelor of Arts degree from Kansas State University in 1985, Terri continued her education at Washburn University School of Law and obtained her Juris Doctor in 1988.

Presently, she serves as an adjunct instructor at Washburn University School of Law and the University of Kansas School of Law and is a frequent seminar presenter for financial associations.

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