Course Details

Lender Policies And Procedures For Subpoenas, Summons And Third-Party Demand Requests

Webinar: ID# 1028832
Recorded CD or On-Demand
About This Course:
Lenders and financial institutions are hit with legal orders on a regular basis, whether through a subpoena, summons, garnishment, or third-party demand for records.

These requests come fast and furious, and often lenders are 'damned if they do, damned if they don't.' Fail to adequately respond to an order or miss a deadline, and a lender could be on the hook for substantial penalties. Turn over too much information and they run the risk of being hit with a malicious prosecution action by the borrower.

In this webinar, led by a group of experienced litigators who have represented many of the country's largest financial institutions, you'll get an overview of national trends in demand requests, key state-by-state differences in lender responsibilities, and hear first-person accounts from your counterparts at some of the country's leading financial institutions about what has and hasn't worked for them in regard to demand requests. You'll come away with a clearer picture of today's litigation environment and strategies for how you and your team can better respond to all types of legal orders.


  • Overview of the Various Types of Demand Requests (Subpoenas, Summons, Garnishments, Third-Party Demand Requests)
  • Discussion of State-By-State Differences in Processes/Procedures for Handling Demand Requests
  • Special Considerations for Demands by Local, State or Federal Entities (State Attorneys General, DOJ, IRS, etc.)
  • Top 5 Pitfalls Banks Are Experiencing Today in Regard to Demand Requests, Including First-Person Accounts From In-House Counsel and Legal Order Processing Personnel at Some of the Country's Largest Financial Institutions
  • Guidance on How to Respond to Last-Minute Subpoenas or Garnishments to Avoid Sanctions or Other Repercussions
  • The Importance of Account Documentation, Signatures, and Call Logs for Current and Past Customers in the Event of Litigation
  • Strategies for How to Be More Proactive in Handling Demand Requests
About The Presenters

Jeff Brown
  • Partner at Thompson Coburn LLP
  • Litigator with more than 30 years of experience executing highly effective litigation strategies for clients with all types of commercial disputes in California
  • Has obtained favorable results in state and federal courts, arbitrations, and before state and federal appellate courts
  • Has handled a wide variety of matters for financial institutions and lenders, including those relating to foreclosures, receiverships, and guaranties
  • Editorial director of Thompson Coburn’s Ground Floor blog, a California commercial real estate law blog
  • J.D. degree, Loyola Law School; B.A. degree, University of California, Los Angeles
Matt Guletz
  • Partner at Thompson Coburn LLP
  • Concentrates his practice on the representation of banks and financial services clients and has obtained favorable results for clients in the defense of federal statutory claims (including FDCPA, FCRA, TCPA, RESPA, TILA, and related statutes) and state law claims on summary judgment, at trial, and through appeal
  • Has also represented clients in class actions and complex business litigation matters in areas such as products liability, deceptive trade practices or consumer fraud, malpractice, and insurance defense
  • J.D. degree, Washington University in St. Louis; B.A. degree, Duke University
Chris Hohn
  • Partner in Thompson Coburn LLP's Class Action and Business Litigation groups, serves as the co-chair of the Financial Services Litigation practice area, and is a member of the firm's Management Committee
  • Got his start in complex financial services litigation, where for 20 years he has regularly represented some of the nation's largest financial institutions and brokerages
  • In cases involving multiple plaintiffs, class actions, or multidistrict litigation, he excels at developing a highly focused litigation strategy; he regularly serves as lead and coordinating counsel for several financial institution clients in consumer-related credit card and mortgage cases
  • J.D. degree, cum laude, University of Missouri-Columbia School of Law; B.A. degree in economics and political science, magna cum laude, Tufts University
Lender Policies And Procedures For Subpoenas, Summons And Third-Party Demand Requests
Available on CD or On-Demand formats
Course Details
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