Course Details

Ensuring HIPAA Compliance When Transmitting PHI Via Patient Portals, Email And Texting

Webinar: ID# 1015767
Recorded CD or On-Demand
About This Course:
This CLE webinar will provide guidance to healthcare counsel on measures hospitals and physicians should take to ensure compliance and minimize liability when using patient portals and other electronic means to communicate protected health information (PHI). The panel will outline the legal risks in patient portal use and offer best practices for implementing effective policies to ensure HIPAA and regulatory compliance.


Many healthcare providers have established patient information portals to provide patients with online access to their patient records and meet quality improvement goals. Patient access to health information is one of the core objectives of Stage 2 meaningful use, which all Medicare providers are required to demonstrate.

While portals give patients access to information, they require providers to take measures to ensure the privacy and security of patient PHI. In addition to portals, providers’ use of email and texting to communicate PHI raises HIPAA and other regulatory red flags.
Further, providers using third parties to manage portals must have business associate agreements that ensure compliance by the third-party associates.

Listen as our authoritative panel of healthcare counsel examines the legal and regulatory requirements and risks of using patient portals, online diagnostic services, email, texting and other electronic communication for healthcare providers. The panel will offer strategies to ensure HIPAA compliance and minimize patient claims and government enforcement actions.

  • Legal and regulatory requirements
  • Legal pitfalls
  • Strategies for compliance

    • Policies and procedures
    • Enforcement and monitoring
    • Business associate agreements
    • Training

The panel will review these and other key issues:
  • What risks do hospitals and providers face when using patient portals and electronic means to communicate with patients and other healthcare providers?
  • What steps can healthcare providers take to protect patient privacy and ensure HIPAA compliance?
  • What are the key considerations for healthcare provider counsel when developing and implementing policies regarding patient portals and electronic communication of PHI?

Ryan P. Blaney, Member
Cozen O’Connor, Washington, D.C.
Mr. Blaney's practice focuses on representing clients in the healthcare and life sciences industries in a wide range of matters including healthcare fraud and abuse, civil and criminal government investigations, qui tam and whistleblower disputes under the False Claims Act and other federal and state laws and regulations, HIPAA privacy and data security, compliance and transactional services, and antitrust matters.

Diane M. Welsh, Shareholder
von Briesen & Roper, Madison, Wis.
Ms. Welsh has 15 years’ experience in government, administrative, and health care law. She chairs the firm’s Government Relations and Regulatory Law Section and its HIPAA and Health Information Systems practice. She routinely advises clients on a variety of matters including federal and state privacy laws; regulatory compliance (ranging from health, gaming, education and more); program integrity; and, crisis management.

Continuing Education Credits Available

This program has been approved for 2.0 CPE hours through Strafford Publications. CPE Credit is available only for the LIVE webcast. Recorded versions do not qualify for credit.

Strafford is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit.


To obtain CPE credit, attendees must participate in the live event, return an Official Record of Attendance to Strafford affirming their participation (including the CPE code announced during the program), and pay a processing fee of $35 per person.

Credit Confirmation

Strafford will mail a certificate of credit within approximately 2 weeks of receiving an attendee's completed Official Record of Attendance—provided all required conditions have been satisfied.


Handout materials and the phone number for live presentations are made available to you 1 day prior to the event via email from the presenter. Copies of the presentations are included with recorded versions.

If you order a recorded version of the webinar, CD's will be mailed out approximately 10 days after the live event. Shipping is included in the price of recorded versions.
Ensuring HIPAA Compliance When Transmitting PHI Via Patient Portals, Email And Texting
or via CD or On-Demand
Course Details
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