Attend this program and learn how to recognize and avoid the top 10 legal & compliance mistakes in the e-statement process. We'll answer the most common questions about E-SIGN, UETA, e-statements, e-disclosures, affirmative electronic consent, and record retention among other important issues, including:

• Do you allow consumers to sign up for online banking in your lobby - and on their own mobile devices?
• Does your e-disclosure contain all the required information including mandatory technology guidelines?
• Could you provide evidence of consumers' affirmative consent if your e-statement program triggered a lawsuit or regulatory audit?

What You'll Learn:Is your bank's e-statement program legally compliant? Do you adhere to E-SIGN and UETA? Is your enrollment process lawful, or are you signing up consumers in an illegal, noncompliant fashion? Attend this training session and learn:

• Answers to bankers' most common, most pressing e-statement questions
• Recognizing and avoiding the top 10 legal & compliance mistakes in the e-statement process
• What are E-SIGN & UETA? What do they require?
• Case law: What do the courts have to say about demonstrable consumer consent?
• Enrolling consumers in your lobby: Is it lawful?
• Allowing consumers to enroll via mobile devices: Is it compliant?
• Proving affirmative consent to courts & regulators: Why, how?
• Balancing the need for E-SIGN compliance with the urge to provide hands-on service
• What constitutes a lawful, well-written e-disclosure?
• Understanding and complying with E-SIGN consumer consent provisions and processes
• Why and how customers must prove technological competence to receive e-statements
• Potentially costly consequences of noncompliance
• Timely information, expert advice, best practices, and compliance tips to implement immediately

Intended Audience

This informative session is a must to ensure legally compliant e-banking. Compliance officers, risk managers, online banking personnel, operations managers, business development managers, and others charged with managing online banking, E-SIGN, e-statements, and e-disclosures will benefit from this program.