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Course/Product Description
Title:

Entering The World Of Consumer Lending - Part 2

SKU:WT-1002923
Format: Webinar
Description:

The American way in the past has been "buy today, pay tomorrow." However, since 2008, that philosophy has begun to change. Consumers started to see the mentality of "borrow, borrow, borrow" was dangerous because it easily could lead a person into financial disaster.

Despite the change there is still a need for any financial institution to offer consumer loans and to be able to effectively discuss the consumer loan products they offer.

What You Will Learn:

  • Techniques To Build Customer Relationships Using A Consumer Loan Application
  • The Role One's Values Play In Lending
  • How To Effectively Communicate With Customers During The Loan Interview
  • The Application Process And The Various Application Types
  • The Various Documents Associated With The Credit Investigation
  • Learning The Two Most Important Financial Reports

Have a calculator, your organization's blank consumer loan applications, and be prepared for a down to earth exploration on consumer credit. Whether you are entering the world of consumer lending or have some limited experience, don't miss this opportunity.

Who Should Attend?

Employees who will be starting to deal with consumer loans, entry-level consumer lenders, consumer credit personnel with one year or less of experience, and any employee who needs to understand consumer credit.

Your Presenter:

John Baptista, Jr. combines over three decades of experience in the financial industry and business world, with specialties in management, and customer service. He links his experience with that of being a seasoned veteran as a consultant and presenter of a variety of programs. With a lifetime of customer relations and "real world" experiences, he brings a unique learning dimension to each of his programs. He is an alumnus of the University Of Southern California and the University of San Diego.

Licenses / Designations / Educational Credits:CEU
About The Provider: Since 1983 Total Training Solutions has produced dozens of videotapes, CD-Roms, DVD's and web-based training modules. In addition to off-the-shelf products, Total Training Solutions also develops custom training products and consults with financial institutions to develop their own training curriculum.

For timely delivery of training topics, webinars or web conferencing is an unbeatable option. We now offer over 100 live programs per year and you can even purchase the recorded or ondemand session if you are unable to attend the live program.

We have worked exclusively with the financial industry since our founding. Because of this, we understand the needs of training departments in financial institutions and are alert to changes which affect the industry.

Webinar Descriptions:

Live Session:
Attend the live session with the opportunity to ask questions to the presenter. You also receive a link to the handouts. All registrations for a live event will be given access to the OnDemand recording, at no additional cost, for seven days following the event. This will allow a flexible alternative when last minute conflicts intrude on scheduled events.

Recorded CD:
CD-Rom includes audio and video of recorded webinar plus hard copy handouts. You will also receive 6 months access to the OnDemand weblink as an added free bonus.

OnDemand:
Includes a weblink for unlimited viewing for 6 months after the date of the webinar as well as a link to handouts.

Live + Recorded:
Includes all three options above. Live session, OnDemand Weblink, and CD-Rom plus Hardcopy Handouts.

Live + OnDemand:
Includes two of the options above. Live session and 6 months access to OnDemand Weblink plus link to handouts.
Price: $265.00
More Info: Contact Us For More Information
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Currently Scheduled Dates For This Webcast
Course TitleDatePrice
Entering The World Of Consumer Lending - Part 2CD/On-Demand$325.00

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