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Course/Product Description
Title:

Scripting The New Account Interview For Compliance

SKU:WT-1001513
Format: Webinar
Description:

Regulators are now asking for the "script" for opening deposit accounts. Many institutions have been caught off guard with their request. A new account script for compliance and fairness makes absolute sense in this highly regulated environment.

During this program we will develop scripts with different options for both personal and business accounts. You will receive both a personal account and business account script which will promote accuracy and fairness in accomplishing our tasks for compliance at the frontline.

What You Will Learn:

  • Tasks involved in the personal account interview
  • Risk rating customers
  • Handling Overdraft Privilege, Holds, Disclosures and other issues
  • Tasks involved in the business account interview
  • Regulation GG, Marijuana related businesses, privately held ATMs, Money Service Businesses
  • Protecting from Unfair and Deceptive Practices through clear and helpful techniques for product development
Who Should Attend

Branch Operations, Marketing, Sales, Compliance, Branch Managers, New Account Representatives, Personal Bankers.

The Presenter

Deborah Crawford is the President of gettechnical inc. She specializes in compliance and regulations for the deposit side of financial institutions. Her 20+ year career in banking and training began at Hibernia National Bank. She has been a seminar leader for many state associations and credit union groups across the nation. She has Bachelors and Masters degrees from Louisiana State University.

Licenses / Designations / Educational Credits:CEU
All US States: 2.5
All Canadian Provinces: 2.5
About The Provider: Since 1983 Total Training Solutions has produced dozens of videotapes, CD-Roms, DVD's and web-based training modules. In addition to off-the-shelf products, Total Training Solutions also develops custom training products and consults with financial institutions to develop their own training curriculum.

For timely delivery of training topics, webinars or web conferencing is an unbeatable option. We now offer over 100 live programs per year and you can even purchase the recorded or ondemand session if you are unable to attend the live program.

We have worked exclusively with the financial industry since our founding. Because of this, we understand the needs of training departments in financial institutions and are alert to changes which affect the industry.

Webinar Descriptions:

Live Session:
Attend the live session with the opportunity to ask questions to the presenter. You also receive a link to the handouts. All registrations for a live event will be given access to the OnDemand recording, at no additional cost, for seven days following the event. This will allow a flexible alternative when last minute conflicts intrude on scheduled events.

Recorded CD:
CD-Rom includes audio and video of recorded webinar plus hard copy handouts. You will also receive 6 months access to the OnDemand weblink as an added free bonus.

OnDemand:
Includes a weblink for unlimited viewing for 6 months after the date of the webinar as well as a link to handouts.

Live + Recorded:
Includes all three options above. Live session, OnDemand Weblink, and CD-Rom plus Hardcopy Handouts.

Live + OnDemand:
Includes two of the options above. Live session and 6 months access to OnDemand Weblink plus link to handouts.
Price: $265.00
More Info: Contact Us For More Information
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Currently Scheduled Dates For This Webcast
Course TitleDatePrice
Scripting The New Account Interview For ComplianceCD/On-Demand$325.00

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