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Course/Product Description
Title:

Top Ten Mistakes on Deposit Compliance Exams

SKU:WT-1001486
Format: Webinar
Description:

Deposit compliance has become more complicated with oversight of the CFPB (Consumer Financial Protection Bureau). Will examiners find any of the practices in the deposit products your financial institution offers to be unfair, abusive or deceptive (any of these issues may be the basis for a UDAAP violation)?

Do your frontline employees know how to handle all customer inquiries and complaints? Do your frontline employees understand how federal laws impact the opening of an account? Learn about deposit compliance "hot spots" from recent enforcement actions and exam findings.

What You Will Learn:

  • Do's and don'ts for the deposit regulation in 2014-2015
  • The top 10 mistakes in Deposit Compliance exams and other "hot buttons"
  • Best practices for Deposit Compliance
  • Review of required compliance training issues in the operations side of the bank
  • Truth in Savings and Reg DD - Overview of disclosure requirements and common mistakes
  • Reg D Reserve Requirements - NOW account eligibility, transaction limits, and CD withdrawal penalties
  • UDAAP - BONUS! Participants will receive a sample Complaint Policy. Learn how to complete a UDAAP product review, understand customer suitability and UDAAP "hot spots" for compliance exams
  • Regulation E (Electronic Fund Transfer Act) - Handling error resolution for unauthorized transactions, common errors, disclosure requirements
  • How are examiners evaluating Overdraft Protection programs? Will your ODP program pass the test?
  • Red Flags for Identity Theft and the annual training requirement for the FCRA (Fair Credit Reporting Act)
Who Should Attend:

This webinar will benefit Compliance Officers, Risk Managers, Senior Management, Branch Managers, Deposit Operation Managers, Customer Service, and New Account Personnel.

About The Presenter:

Susan Costonis is a compliance consultant and trainer. She frequently provides consulting services to financial institutions regarding fair lending and other compliance management issues. Her 36 year career in banking and training began with 20 years at First National Bank, an affiliate of Wells Fargo Bank, in Fort Collins, CO. Susan has been a bank compliance consultant or compliance officer in Louisiana since 1998.

During her career, Susan has successfully managed compliance programs and exams for institutions supervised by the OCC, FDIC, and Federal Reserve. She is a Certified Regulatory Compliance Manager and completed the ABA Graduate Compliance School and the Graduate Banking School of the University of Colorado. Susan regularly presents seminars to financial associations.

Licenses / Designations / Educational Credits:CEU
All US States: 2.5
All Canadian Provinces: 2.5
About The Provider: Since 1983 Total Training Solutions has produced dozens of videotapes, CD-Roms, DVD's and web-based training modules. In addition to off-the-shelf products, Total Training Solutions also develops custom training products and consults with financial institutions to develop their own training curriculum.

For timely delivery of training topics, webinars or web conferencing is an unbeatable option. We now offer over 100 live programs per year and you can even purchase the recorded or ondemand session if you are unable to attend the live program.

We have worked exclusively with the financial industry since our founding. Because of this, we understand the needs of training departments in financial institutions and are alert to changes which affect the industry.

Webinar Descriptions:

Live Session:
Attend the live session with the opportunity to ask questions to the presenter. You also receive a link to the handouts. All registrations for a live event will be given access to the OnDemand recording, at no additional cost, for seven days following the event. This will allow a flexible alternative when last minute conflicts intrude on scheduled events.

Recorded CD:
CD-Rom includes audio and video of recorded webinar plus hard copy handouts. You will also receive 6 months access to the OnDemand weblink as an added free bonus.

OnDemand:
Includes a weblink for unlimited viewing for 6 months after the date of the webinar as well as a link to handouts.

Live + Recorded:
Includes all three options above. Live session, OnDemand Weblink, and CD-Rom plus Hardcopy Handouts.

Live + OnDemand:
Includes two of the options above. Live session and 6 months access to OnDemand Weblink plus link to handouts.
Price: $265.00
More Info: Contact Us For More Information
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Currently Scheduled Dates For This Webcast
Course TitleDatePrice
Top Ten Mistakes on Deposit Compliance ExamsCD/On-Demand$325.00

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