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Course/Product Description
Title:

You're the New Supervisor! Fasten Your Seat Belt!

SKU:WT-1000777
Format: Webinar
Description:

A new supervisor could easily feel overwhelmed by all the responsibilities that come with the role. This program teaches participants the fine art of juggling staff, schedules, meetings, goals that must be met, and pressing deadlines. All this needs to happen while you also consider on-going training needs and serve as a back-up for the employee that didn’t come in. The list seems endless! Tune in to learn how to keep all the balls in the air without breaking a sweat.

This program will ramp up leadership skills and address critical supervisory issues necessary to become an extraordinary supervisor.

What You Will Learn:

  • Deal with Resistance - What to do when you were once a teammate and now you supervise the team? How do you address generational issues or the unmotivated employee?
  • Change the Focus - Learn the value of boundaries to help find the balance between the need for approval and the larger need for meeting team and company goals.
  • Partner with a Mentor - Get tips on how to find a mentor and the rewards of having one.
  • Plan and Prioritize - Realize that the primary job is to ensure that everything that needs to get done gets done. Planning and prioritizing departmental tasks, and assigning the right tasks to the right people, are all keys to success.
  • Be Accessible - This program will help you create consistent, timely accessibility by establishing routine coaching appointments that aren't dreaded.
  • Delegation - Learn how to delegate and provide encouragement to help others take on new tasks. Manage the workload while developing team members.
  • Discipline Effectively - Discover how to set expectations that are clear, specific, and realistic. Develop the skills to discipline for improved results.
  • Communicate Upward and Downward - Keep management and the team informed by sharing the right information with the appropriate group.
  • Encourage Teamwork - Foster input from team members and demonstrate the benefits of collaboration with the entire team for positive impact.
Who Should Attend

New supervisors, supervisor candidates, current supervisors and managers, and those that manage and train supervisors.

The Presenter

Honey Shelton brings the best of both worlds to her speaking and training engagements. She has 30 plus years of experience as a training and quality improvement consultant for banks and banking associations across the country. Her substantial banking background includes spending three years as Executive Vice President/Chief Retail Banking Officer with a $1 billion south Texas bank.

Nationally recognized as an outstanding speaker, over a half million bankers have participated in programs Honey has presented. Her depth of knowledge, enthusiasm, and compelling personality have left a lasting mark on InterAction Training, the firm she founded in 1983.

As a graduate of the School of Bank Marketing from the University of Colorado, she realizes the value of quality education. Honey invests time as a faculty member for banking schools around the country. She is a repeat presenter for most of the state banking associations and has accumulated an impressive client list that includes over 600 banks, credit unions, and other organizations. Globally, she presented a program in the south of France for an international, energy-related firm.

Honey has a coaching practice specializing in helping others pursue professional excellence and is the author of numerous published articles and training manuals. Her first book, Coaching Yourself & Others will be released soon.

Honey continues her personal pursuit of excellence and has obtained certification in Reality Therapy from the William Glasser Institute as well as certification from the Training and Development Program at Texas A&M. She is an EverythingDiSC Certified Distributor and Trainer.

Licenses / Designations / Educational Credits:CEU
All US States: 2.5
All Canadian Provinces: 2.5
About The Provider: Since 1983 Total Training Solutions has produced dozens of videotapes, CD-Roms, DVD's and web-based training modules. In addition to off-the-shelf products, Total Training Solutions also develops custom training products and consults with financial institutions to develop their own training curriculum.

For timely delivery of training topics, webinars or web conferencing is an unbeatable option. We now offer over 100 live programs per year and you can even purchase the recorded or ondemand session if you are unable to attend the live program.

We have worked exclusively with the financial industry since our founding. Because of this, we understand the needs of training departments in financial institutions and are alert to changes which affect the industry.

Webinar Descriptions:

Live Session:
Attend the live session with the opportunity to ask questions to the presenter. You also receive a link to the handouts. All registrations for a live event will be given access to the OnDemand recording, at no additional cost, for seven days following the event. This will allow a flexible alternative when last minute conflicts intrude on scheduled events.

Recorded CD:
CD-Rom includes audio and video of recorded webinar plus hard copy handouts. You will also receive 6 months access to the OnDemand weblink as an added free bonus.

OnDemand:
Includes a weblink for unlimited viewing for 6 months after the date of the webinar as well as a link to handouts.

Live + Recorded:
Includes all three options above. Live session, OnDemand Weblink, and CD-Rom plus Hardcopy Handouts.

Live + OnDemand:
Includes two of the options above. Live session and 6 months access to OnDemand Weblink plus link to handouts.
Price: $265.00
More Info: Contact Us For More Information
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Currently Scheduled Dates For This Webcast
Course TitleDatePrice
You're the New Supervisor! Fasten Your Seat Belt!CD/On-Demand$295.00

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