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Course/Product Description
Title:

Sixty (60) Critical Steps for Handling Delinquent and Abandoned Safe Deposit Boxes

SKU:WT-1000776
Format: Webinar
Description:

Sixty (60) Critical Steps for Handling Delinquent and Abandoned Safe Deposit Boxes

Questions regarding the collection of past due box rent, drilling delinquent boxes, securing drilled and inventoried box contents, reporting abandoned property to state authorities and many other legal and compliance issues have caused concern and confusion for the safe deposit industry. In this webinar, you'll receive current information, step-by-step procedures, and an in-depth explanation about how to handle these issues and how they impact your financial institution and your safe deposit box renters.

You'll receive clear, concise answers to complicated questions regarding your institution's responsibility and potential liability. You'll also learn about various compliance issues and current lawsuits relating to these issues.

What You Will Learn:

  • Why did 15 financial institutions get sued recently after drilling past due boxes?
  • How does the Servicemembers Civil Relief Act (SCRA) apply to delinquent boxes?
  • What would happen if all your unclaimed property was destroyed or disappeared?
  • When are drilled box contents reported to your Unclaimed Property Department?
  • Do you have any "Right of Offset" against a past due renter's deposit account?
  • What seven past due fees should be collected from all delinquent box renters?
  • What does the Unclaimed Property Department do with these box contents?
  • Have there been any lawsuits caused by incorrect box drilling procedures?
  • If cash is found in a drilled box can it be converted and mailed in a check?
  • How do you handle dangerous or illegal contents found in a drilled box?
  • Can you sell these box contents and recover your collection expenses?
  • Who must be present when a past due box is drilled in most states?
  • Can you report a past due box renter to a credit-reporting agency?
  • What careful wording should be used in a FINAL past due notice?
  • What should you do if money, guns or drugs are found in a box?
  • What is the required retention period for drilled box records?
  • Can you legally restrict box access to a delinquent renter?
  • Must these boxes be drilled before reporting to the state?
  • What should you do if you drill the wrong past due box?

Who Should Attend?

Security and compliance officers, vault supervisors and attendants, branch managers, auditors, training directors, new account personnel and your in-house legal counsel.

"This webinar was extremely informative.  It held my attention from the moment it began I have been the head of the Safe Deposit Box Department of our institution for several years and learned many things that I did not know. This will be extremely helpful in my position.  I can't thank you enough." - Kathleen G., Home Federal Savings and Loan Association



The Presenter:

David P. McGuinn, President of Safe Deposit Specialists, is a former banker with over 40 years of safe deposit experience and is often referred to nationwide as the safe deposit GURU. In all 50 states he has trained over 250,000 safe deposit personnel since 1969, and has served the industry as President of the American, Texas and Houston Safe Deposit Associations.

Dave is a featured speaker for the American Bankers AssociationŒs TV network and has been interviewed by the Wall Street Journal, Money Magazine, New York Magazine, Associated Press, National Public Radio, AARP, Bottom Line Financial, FDIC, CUNA, CNN, CBS, ABC, NBC Nightly News and Court TV on current safe deposit issues. McGuinn has created numerous video and web training programs and his Safe Deposit Policy and Procedures Handbook is now the accepted standard for the financial industry.

Licenses / Designations / Educational Credits:CEU
All US States: 2.5
All Canadian Provinces: 2.5
About The Provider: Since 1983 Total Training Solutions has produced dozens of videotapes, CD-Roms, DVD's and web-based training modules. In addition to off-the-shelf products, Total Training Solutions also develops custom training products and consults with financial institutions to develop their own training curriculum.

For timely delivery of training topics, webinars or web conferencing is an unbeatable option. We now offer over 100 live programs per year and you can even purchase the recorded or ondemand session if you are unable to attend the live program.

We have worked exclusively with the financial industry since our founding. Because of this, we understand the needs of training departments in financial institutions and are alert to changes which affect the industry.

Webinar Descriptions:

Live Session:
Attend the live session with the opportunity to ask questions to the presenter. You also receive a link to the handouts. All registrations for a live event will be given access to the OnDemand recording, at no additional cost, for seven days following the event. This will allow a flexible alternative when last minute conflicts intrude on scheduled events.

Recorded CD:
CD-Rom includes audio and video of recorded webinar plus hard copy handouts. You will also receive 6 months access to the OnDemand weblink as an added free bonus.

OnDemand:
Includes a weblink for unlimited viewing for 6 months after the date of the webinar as well as a link to handouts.

Live + Recorded:
Includes all three options above. Live session, OnDemand Weblink, and CD-Rom plus Hardcopy Handouts.

Live + OnDemand:
Includes two of the options above. Live session and 6 months access to OnDemand Weblink plus link to handouts.
Price: $265.00
More Info: Contact Us For More Information
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Currently Scheduled Dates For This Webcast
Course TitleDatePrice
Sixty (60) Critical Steps for Handling Delinquent and Abandoned Safe Deposit BoxesCD/On-Demand$325.00

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