Overdraft Fees: New Impact for Financial Institutions
Does your financial institution offer overdraft protection products to your customers? Are these products in compliance with the numerous regulatory requirements? Can your employees explain the benefits and drawbacks of these products to your customers?
This session will give participants a thorough understanding of the differences between the various overdraft protection products available, how the regulators view such products, the requirements and restrictions involved with offering various overdraft payment options, the risks and rewards of each, and how recent regulatory actions impact the offering of these products to your customers.Highlights:
- Understand the differences between the overdraft loan programs and overdraft payment products
- Explore the requirements of the various regulatory guidance pertaining to such programs
- Compare and contrast the risks and benefits of each overdraft protection product offering
- Learn about the importance of "saying the right thing" when selling the overdraft protection products
- Determine how your bank can comply with the requirements while keeping overdraft protection products profitable
- Learn why regulators are asserting that certain bank overdraft payment practices are unfair and deceptive under UDAP
Who Should Attend
This informative session is designed for managers, supervisors, new account personnel and front-line staff who are or might be involved in developing or selling your bank's overdraft protection products.The Presenter
Terri D. Thomas is Senior VP and Legal Department Director for the Kansas Bankers Association. Prior to this, she was with "Bankers Choice," a financial consulting firm. Before this, Terri was employed in the financial industry for over twenty-three years in various capacities. Most notably, she served for fourteen years as in-house legal counsel and trust officer for Bank of America and its Kansas predecessors. Receiving her Bachelor of Arts degree from Kansas State University in 1985, Terri continued her education at Washburn University School of Law and obtained her Juris Doctor in 1988.
Presently, she serves as an adjunct instructor at Washburn University School of Law and the University of Kansas School of Law and is a frequent seminar presenter for financial associations.
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All US States: 2.5
All Canadian Provinces: 2.5
|About The Provider:
||Since 1983 Total Training Solutions has produced dozens of videotapes, CD-Roms, DVD's and web-based training modules. In addition to off-the-shelf products, Total Training Solutions also develops custom training products and consults with financial institutions to develop their own training curriculum.
For timely delivery of training topics, webinars or web conferencing is an unbeatable option. We now offer over 100 live programs per year and you can even purchase the recorded or ondemand session if you are unable to attend the live program.
We have worked exclusively with the financial industry since our founding. Because of this, we understand the needs of training departments in financial institutions and are alert to changes which affect the industry.
Attend the live session with the opportunity to ask questions to the presenter. You also receive a link to the handouts. All registrations for a live event will be given access to the OnDemand recording, at no additional cost, for seven days following the event. This will allow a flexible alternative when last minute conflicts intrude on scheduled events.
CD-Rom includes audio and video of recorded webinar plus hard copy handouts. You will also receive 6 months access to the OnDemand weblink as an added free bonus.
Includes a weblink for unlimited viewing for 6 months after the date of the webinar as well as a link to handouts.
Live + Recorded:
Includes all three options above. Live session, OnDemand Weblink, and CD-Rom plus Hardcopy Handouts.
Live + OnDemand:
Includes two of the options above. Live session and 6 months access to OnDemand Weblink plus link to handouts.
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