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Bank Call Report Training

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What Are Bank Call Reports?

Bank Call Reports are quarterly financial reports required by regulatory authorities in the United States. These reports are filed by banks and other financial institutions, providing detailed information about their financial condition and performance.

Call Reports typically consist of several schedules covering various aspects of a bank's operations, including balance sheet items such as assets, liabilities, and equity; income statement items such as interest income, non-interest income, and expenses; and supplementary schedules providing additional detail on areas such as loan portfolios, regulatory capital, and risk exposures.

These reports serve several purposes, including:
  • Supervision and Regulation:
    Call Reports provide regulatory agencies with crucial information to monitor the financial health, risk exposure, and compliance of banks and financial institutions. Regulators use this data to assess the overall stability and soundness of the banking system.
  • Statistical Analysis:
    Call Reports contain a wealth of financial data, including balance sheet information, income statements, loan portfolio details, and capital adequacy measures. Regulators analyze this data to identify trends, measure risk concentrations, and conduct comparative analyses across institutions.
  • Policy Making:
    Regulatory agencies use the insights gained from Call Reports to formulate and implement policies aimed at maintaining the safety and soundness of the banking system. These policies may include capital adequacy requirements, liquidity standards, and risk management guidelines.
  • Public Transparency:
    While Call Reports are primarily intended for regulatory use, they also contribute to transparency in the financial sector. Some portions of the reports are made available to the public, allowing investors, analysts, researchers, and other stakeholders to assess the financial condition and performance of individual banks and the banking industry as a whole.
Overall, Bank Call Reports play a crucial role in promoting transparency, accountability, and stability in the banking sector by providing timely and comprehensive information to regulatory authorities and the public.

What Are The Major Call Report Requirements?

The Federal Financial Institutions Examination Council (FFIEC) mandates the submission of Call Reports to regulatory agencies such as the Federal Deposit Insurance Corporation (FDIC), the Federal Reserve System, and the Office of the Comptroller of the Currency (OCC). Below is some of the required information:
  • Balance Sheet:
    This section outlines the institution's assets, liabilities, and equity. It includes details such as cash and cash equivalents, loans and leases, investments, deposits, borrowings, and capital accounts.
  • Income Statement:
    This section provides information on the institution's revenue, expenses, and net income over a specific period. It includes details such as interest income, non-interest income, interest expense, and non-interest expense.
  • Loan Portfolio Data:
    Details about the institution's loan portfolio, including information on loan types, outstanding balances, delinquencies, charge-offs, and allowances for loan losses.
  • Deposit Data:
    Information on the institution's deposit accounts, including types of deposits, balances, interest rates, and maturity schedules.
  • Capital Adequacy:
    Details about the institution's capital adequacy ratios, such as the Tier 1 capital ratio, Total capital ratio, and leverage ratio, which are used to assess the institution's ability to absorb losses.
  • Asset Quality:
    Information on asset quality, including non-performing loans, troubled debt restructurings, foreclosed assets, and the allowance for loan and lease losses.
  • Interest Rate Risk:
    Analysis of the institution's exposure to interest rate risk, including the repricing characteristics of assets and liabilities, sensitivity to changes in interest rates, and management strategies to mitigate risk.
  • Liquidity:
    Details about the institution's liquidity position, including sources of funding, cash flow projections, and contingency funding plans.
  • Derivative Instruments:
    Disclosure of derivative instruments held by the institution, including interest rate swaps, foreign exchange contracts, and other hedging activities.
  • Off-Balance Sheet Activities:
    Information on off-balance sheet activities, such as loan commitments, letters of credit, and guarantees.

What Are Common Errors On Call Reports

  • Incomplete Information:
    Failing to document all relevant details of the call, such as customer name, contact information, reason for the call, action taken, etc. Incomplete information can hinder follow-up efforts and create confusion.
  • Inaccurate Information:
    Providing incorrect details about the customer, their concerns, or the actions taken during the call. This can lead to misunderstandings and potentially damage customer relationships.
  • Lack of Timeliness:
    Delayed submission of call reports can cause issues with tracking customer interactions, analyzing trends, and addressing concerns promptly. It's important to fill out and submit call reports in a timely manner.
  • Poor Formatting:
    Call reports that are disorganized or difficult to read can make it challenging for managers to extract useful insights. Consistent formatting and clear structure are essential for effective communication.
  • Omission of Important Details:
    Neglecting to include crucial information about the call, such as customer feedback, objections raised, or promises made, can result in missed opportunities for improvement and resolution.
  • Overgeneralization:
    Providing overly vague or generic descriptions of the call without specific details can diminish the value of the report and hinder its usefulness for analysis and decision-making.
  • Failure to Follow Guidelines:
    Not adhering to company-specific guidelines or protocols for completing call reports can lead to inconsistencies and confusion among team members and supervisors.
  • Biased Reporting:
    Allowing personal biases or opinions to influence the content of the call report can distort the accuracy of the information provided and affect subsequent actions taken by management.
  • Failure to Document Next Steps:
    Neglecting to record follow-up actions agreed upon during the call can result in lost opportunities to address customer needs or resolve outstanding issues.
  • Technical Errors:
    Issues such as system glitches or software malfunctions can sometimes lead to errors in recording or transmitting call report data. It's important to address technical issues promptly to ensure data integrity.
To mitigate these errors, financial institutions should provide training to employees on how to accurately and effectively complete call reports, as well as implementing quality assurance measures to review and verify the information submitted. Regular feedback and coaching can also help employees improve their call reporting skills over time.

The Benefits Of Our BSA AML Call Report Training Programs

Bank call report instructions can be confusing — but knowing how to execute the task correctly is essential for meeting the stringent compliance requirements. Our Call Report training courses will help you learn the classification priorities for reporting loan information correctly. Learn when to code the loan based on borrower, when to code based on collateral, and when to code based on purpose!

What You'll Learn From Our BSA AML Training Courses For Bank Call Reports

The Bank Training Center offers several training courses that help you to understand the Bank Call Report forms, reports, and Bank Call Report instructions, including:
  • RC-C, Loan Classification
  • RC-C M1, Restructured Loans
  • RC-C, Part II, Loans to Small Businesses and Small Farms
  • RC-K, Loan Quarter to Date Averages
  • RC-L, Unused Commitments, Letters of Credit
  • RC-M, Loans to Insiders
  • RC-N, Past Due and Non-accrual Loans
  • RC-R, Risk Weighting Loans
  • RI-B, Charge-Offs and Recoveries
  • How and when to code loans based on borrower, purpose, or collateral
  • What qualifies as real estate collateral
  • When to report a non-farm, non-residential secured loan as owner occupied

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About The BSA AML Bank Call Report Requirements

Loan information on the FFIEC Bank Call Report provides critical credit information for regulators, especially in today's environment where examiners review BSA AML call report schedules in much more detail than in the past as the rules for schedule RC-C dictate how loans are to be reported on all loan schedules, including the income statement, charge-offs and recoveries, averages, past-dues, and non-accruals.

The FDIC is in charge of oversight of the compliance with the various Call Report filing requirements. According to the FDIC, Call Reports are the source of the most current statistical data available for identifying areas of focus for on-site examinations and off-site monitoring. Agencies use Call Report data to evaluate the corporate applications of institutions, and to calculate the deposit insurance assessments of institutions and the semiannual assessment fees of national banks and federal savings associations.

Call Report data serve a regulatory and public policy purpose by assisting the agencies in fulfilling their missions of ensuring the safety and soundness of financial institutions and the financial system and the protection of consumer financial rights, as well as agency-specific missions affecting national and state-chartered institutions, e.g., monetary policy, financial stability, and deposit insurance. Call Report data are also used by the public, state banking authorities, researchers, bank rating agencies, and the academic community.

Bank Training Center Can Meet All Your Training Requirements

Whether you're looking for the latest call report instructions or need other banking regulatory information, you've come to the right place.

BankTrainingCenter.com is the one-stop training resource for today's banking professionals. Besides comprehensive call report training, we also cover timely, relevant topics such as the Bank Secrecy Act, Fraud Prevention, Cyber Security, and much more. Whether you're looking to enhance your professional development or meet compliance requirements, you'll find the program that's right for you.

We also offer a variety of formats to provide maximum flexibility to our students. Depending on the program, you can access the material via online webinars and courses, offline publications, in-person seminars, or audio presentations. Below are just a few of our Call Report training courses.

Recommended Call Report Training Courses - Get Details On The Call Report Forms And The Call Report Codes

Below are some specifics on some of our best-selling Call Report training courses that cover specific information on Call Report forms, codes, and other Call Report instructions. For more details, simply click the applicable link.
  • Bank Call Report Preparation For Beginners
    If you're looking for an answer to the question, "How do I fill out a call report?" this comprehensive program for beginners will get you started on the right foot. Our five-part course covers all the essential fundamentals, such as the general reporting guidelines, loan classification and balance sheet reporting requirements, risk-based capital and much more. Completing the program will allow you to approach the call report process with a higher level of confidence.
  • RC-C Loan Codes For The Call Report
    Designed for experienced bank Call Report preparers, auditors, and reviewers, this course focuses on the Call Report codes and the four risk-based capital loan categories, as well as vital information, such as how and when to code loans and risk-based capital loans as they apply to balance sheet information. After completing the course, you'll know how to classify priorities for reporting loan information correctly.Call Report Training
  • Call Report: Lending Schedules For Banks
    This informative webinar will help you understand the classification priority for reporting loan information properly, as well as how to accurately report interest rate lock and unused commitments and insider loans. Completing this call report training session will help to ensure you're providing all the essential information required by regulators — and bolster your compliance efforts.
To find other Bank Call Report training courses, either select a Recommended Course from the list above, or select "Call Reports" and your state from the "Professional Development" section of the search box. Order your call reporting training program of choice today — and feel free to contact us online if you have questions or need additional information.
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